Author: Sumitra Dutta
Publisher:
Publish Date: 2001-10-01
Features: As one of the Global Management Series from the European Business Schools, this book is divided into seven chapters, including 22 management cases and their analyses. It provides key points for the successful implementation of concepts that contribute to the introduction of corporate performance improvement. The discussions on these concepts and related cases in the book help readers apply these concepts to real-world business environments. This book is suitable for MBA students in courses such as corporate reengineering, process design, performance improvement, and strategic change management. It also holds significant reference value for practicing managers in this field. The book covers topics such as core processes and performance improvement, information technology and performance innovation, the measurement, evaluation, and reward of employee performance, managers and management change, organizational structure and process orientation, and the endless race.
Process Re-engineering, Organizational Change, and Performance Improvement (Figure)
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