Troubleshooting Cisco IP Phones

Author: Giralt P. (USA)
Publisher:
Publish Date: 2003-11-01
Features: This book guides readers on how to analyze and troubleshoot issues in IP phone networks. It is divided into 18 chapters, covering topics such as problem-solving methodologies, IP phone architecture, troubleshooting tools, Skinny client registration, voice gateways, voice quality, fax machines and modems, call routing, call holding, conference bridges, decoders and media endpoints, music on hold, call admission control, voice mail, survivable remote site telephones, SQL database replication, LDAP inheritance and replication. The appendix provides Cisco IP phone protocols and codec information, NANP call routing protocols, decimal to hexadecimal and binary conversion tables, performance objects and counters. This book is suitable for professional network workers responsible for managing Cisco IP phone systems.