WHEN GOOD PEOPLE BEHAVE BADLY

Author: HARVARD BUSINESS REVIEW
Publisher: Not available
Publication Date: 2004-07-01
Features: A company is only as good as its people—but managing personalities is just as critical, and often more challenging, than managing talent. What would you do if: one of your star performers mistreated other workers; your best manager "lost it" and humiliated a colleague in public; or a coworker began to exhibit strange—even frightening—behavior? This guide explores ways to handle a wide range of complex behavioral issues that affect employees and managers.
Series Description
When facing a difficult management challenge, wouldn't it be great if you could turn to a panel of experts to help guide you to the right decision? Now you can, with books from the Management Dilemmas series. Drawn from the pages of Harvard Business Review, each insightful guide poses a range of familiar and perplexing business situations and shares the wisdom of a small group of leading experts on how each of them would resolve the problem.
Engagingly written, these interactive, solutions-oriented collections allow readers to match wits with the experts. They are designed to help managers hone their instincts and problem-solving skills to make sound judgment calls on everyday management dilemmas.