Tour guide business

Author: Wen Jianjun
Publisher:
Publish Date: 2005-08-01
Features: Tour guide service is the most important component of tourism services. This book focuses on explaining tour guide service personnel, tour guides, tour guide service procedures, tour guide service skills, prevention and handling of common problems and accidents, handling of individual requests of tourists, and related knowledge of tour guide service. The content of this book is practical and the information is up-to-date. In addition to review questions at the end of each chapter, practical training projects are also provided to allow teachers to organize students for simulated tour guide exercises, master tour guide service skills, and adapt to future tourism reception work. This book can be used as a teaching material for tourism majors in higher vocational and technical colleges, or as a reference book for related majors in universities. Tour guide professionals can also study and read it independently.