Author: Tang Sen
Publisher:
Publish Date: 2003-01-01
Features: This book introduces a cyclical organizational learning method developed by the U.S. Army and later refined by major companies such as General Motors and Motorola. This learning method is based on a set of analytical techniques called "after-action review," which is essentially a professional discussion about a particular event. It focuses on the standards of behavior and results, while also showing each learner what happened and the reasons behind it, and requires them to develop a plan to maintain strengths and correct weaknesses. The book is written by experts in management and leadership, providing basic knowledge of organizational learning in concise and accessible language with vivid illustrations and charts for busy yet highly concerned managers and experts. It also introduces an effective organizational learning method.
The organization's learning methods
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