Hotel Management Practice

Author: Yao Lizhong
Publisher:
Publish Date: 2005-08-01
Features: This book consists of ten chapters, including the following content: Overview of Hotels, Basic Theories of Hotel Management, Hotel Organization, Hotel Planning Management, Hotel Service Quality Management, Hotel Marketing Management, Hotel Human Resource Management, Hotel Front Office Service and Management, Hotel Food and Beverage Management, Hotel Housekeeping Service and Management.

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