24 Commandments for Workplace Relationships

Author: [USA] Brinkman
Publisher:
Publish Date: 2004-07-01
Features: In the workplace environment we are in, there are always some difficult people to get along with. These people may just make your work stressful and unpleasant, but they may also hinder you from achieving your major goals. This book lists 24 effective methods to address interpersonal conflicts in the workplace. By practicing them, you will learn how to get along peacefully with difficult people, discover their strengths, motivate their positive performance, and leverage them to make your workplace performance outstanding! The theme of this book is how to work with various difficult people, helping them to show their positive side, so that they can be as positive and cooperative as possible at work and play their greatest role. The book teaches readers in sequence how to identify 10 annoying behaviors and successfully deal with them, how to understand the thoughts and concerns of difficult people, how to use skilled "listening skills" to open the door to people's deep-seated needs, and how to cultivate the "responsible" skill, turning conflicts into cooperation.