Tourism Human Resource Development

Author: Yu Changguo
Publisher:
Publish Date: 2003-02-14
Features: Yu Changguo was born in Xiushui County, Jiangxi Province in 1968. He graduated from Beijing Normal University in 1996 with a Master's degree in Education. Currently, he works at the Personnel, Labor, and Education Department of the National Tourism Administration, primarily engaged in training and education management as well as human resource research. In recent years, he has published over 60 articles in various tourism and education periodicals, participated in the compilation of several books, and has conducted in-depth industry fieldwork. He has provided training on topics such as hotel management innovation, human resource development, training methods and techniques, service awareness, and service skills for numerous domestic tourism training institutions, star-rated hotels, and catering enterprises, receiving widespread acclaim.