Hotel Supervisor (Classic Version) (Classic Version)

Author: Jack E. Miller
Publisher:
Publish Date: 2002-09-01
Features: This book is divided into three parts: Leadership Art, Human Resource Management, and Comprehensive Management. Through real problems faced by supervisors in different scenarios, such as inspections, training, self-positioning, motivation, case studies, role substitution, and report writing, as well as various management methods like frontline management and walk-around management, we will explore the qualities, knowledge, and skills required of an excellent supervisor.