English-Chinese Comparative Management Pocket Manual: Phone Language

Author: Mary Richard
Publisher:
Publish Date: 2005-06-01
Features: "Master these skills, and control all your calls, making every day better." — Mitchell Richard. "For anyone who needs to project a professional image over the phone, this book is extremely useful. I certainly want to be a phone superuser." — Samantha Reynolds. The various techniques and tools in this book will make you a "super phone user."