Quality Cost Principle – Principles, Implementation, and Application

Author: (USA) Campanella
Publisher:
Publish Date: 2004-09-01
Features: As an authoritative guide on quality cost, this edition comprehensively provides readers with the necessary knowledge on quality cost, dedicating significant space to elaborating on quality cost in the service sector. It incorporates new information and case studies on quality cost in education, banking, and software development, offering a thorough and in-depth analysis of the quality cost system in the manufacturing industry. As an authoritative guide on quality cost, this edition comprehensively provides readers with the necessary knowledge on quality cost, dedicating significant space to elaborating on quality cost in the service sector. It incorporates new information and case studies on quality cost in education, banking, and software development, offering a thorough and in-depth analysis of the quality cost system in the manufacturing industry. This book is a comprehensive guide on quality cost. It details the principles of quality cost, guiding readers on how to implement quality cost systems, apply and reduce quality cost in quality improvement planning, and leverage the role of quality cost. The discussions on ISO9000 and QS-9000 in the book provide new insights into the application of quality cost, as well as updated perspectives on quality cost for small businesses and activity-based costing. The book also explores Taguchi's quality loss function, supplier quality cost, and effective methods for training management on quality cost. It offers information on the application of quality cost in group-based problem-solving processes, customer satisfaction, and its impact on sales revenue, as well as discussions on how to apply quality cost in the automotive and defense industries. By comprehensively covering the field of quality cost, this book clearly explains the benefits of quality improvement activities, helping readers persuade management to commit to quality improvement initiatives. With over 50 illustrations, the book further clarifies the nature and characteristics of quality cost, making this edition of Principles of Quality Cost an ideal reference for quality cost professionals worldwide.