Total Quality Management - A Guide for Continuous Improvement

Author: None
Publisher:
Publish Date: 2005-04-01
Features: Mr. Lanmepasad teaches you how to effectively utilize problem-solving tools through this book, helping you implement quality improvement processes at all levels of your work. The management methods proposed in this book are practical, systematic, and holistic, suitable for all managers who are overwhelmed with tasks today. Using numerous real-life examples, the book clearly, concisely, and thoroughly demonstrates all aspects of total quality management (TQM). TQM is an ongoing journey of continuous quality improvement for an organization, guiding you to constantly evaluate individuals, work, and the organization you belong to correctly. This book shows you how to achieve high-quality products, cost control, and loyal customers by improving daily work. It can help your organization gain a competitive edge in the fierce business market and also enable you to continuously improve and surpass yourself.