Emotional Intelligence Communication Expert

Author: John Egan
Publisher:
Publish Date: 2003-08-01
Features: The foundations of emotional intelligence are all simple: pay attention to your own and others' emotions, and use them to make the right decisions. Because this is a very practical matter, we ask you to follow the behavioral patterns we provide in the book and strive to practice these skills that help develop emotional intelligence. What we can offer is just a track, while the engine of emotions and actions is something you—the reader—must provide. Compared to competitors who are confused about emotional intelligence, those with strong emotional intelligence can communicate better and more successfully. It is reassuring to us that emotional intelligence can be mastered through learning. This book explains this point in an accessible and engaging way. John Egan and Roy Johnson tell readers in the book how to better manage themselves to make constructive responses to others, how to improve their listening skills, how to discover and develop empathy skills, how to manage conflicts and create win-win situations. Improving your emotional intelligence (EI) is of great significance to enhancing both your career and personal life.