How to Manage Logistics Services (A Manager's 100,000 Questions Answered)

Author: Liang Chen
Publisher:
Publish Date: 2004-01-01
Features: "A Manager's 100,000 Questions and Answers" is a skill training series that selects common management problems encountered in the daily work of professional managers. It draws on and absorbs the latest management concepts and methods from multinational companies, providing in-depth and specific analyses and solutions in a standardized, step-by-step, and humanized manner. This book offers a systematic operational guide for the standardization and internationalization of corporate management in China, while also providing managers with a convenient and practical learning solution to enhance their professionalism.
Logistics service management, as an important part of logistics management, is increasingly valued by modern enterprises. This book systematically describes and analyzes advanced theories and technical methods in logistics service management, introducing knowledge in areas such as logistics service strategy management, logistics service marketing, developing and retaining logistics service customers, and information management in logistics services. It also proposes effective solutions to problems in quality management and performance evaluation in logistics services. Managers will gain systematic knowledge of logistics service management, master the solutions to various problems in corporate logistics service management, and effectively improve the level of their company's logistics service management.