Issue Management of the Organization -- The Way to Enhance Organizational Vitality

Author: Zhang Nan
Publisher:
Publish Date: 2005-01-01
Features: "A small breach may sink a mighty dyke." The problems in enterprises are far more severe than "small breaches," as problems have the ability to inflate themselves, and crises are often the result of accumulated issues. Therefore, forward-thinking and detail-oriented enterprises have shifted from "crisis management" to "problem management." Under the guidance of Dr. Sun Jiwei, China's first problem management expert, this series of problem management books, authored by a team of problem management experts, is based on existing achievements in problem management both domestically and internationally. Combining years of practical experience and systematic research, the authors explain the theory and application of "problem management" in an accessible and engaging manner. The series as a whole is characterized by originality, practicality,, and systematicity. With humorous language, unique perspectives, and a straightforward style, the authors present "problem management" as an emerging management model in a simple yet vivid way, giving it a "harmonious blend of substance and style." In organizations that have not implemented problem management, capable individuals and those skilled at superficial work will continue to be promoted until they reach positions for which they are unqualified. How frightening is that? Therefore, problem management should be introduced before they are promoted to unqualified positions. Problems are in organizations, but "not knowing the true face of Lu Mountain, only because one is in the middle of it," people within the organization, troubled by numerous emergencies and complex stakeholder relationships, often fail to recognize organizational problems comprehensively and correctly. In this book, the author takes problem identification and resolution as the orientation, viewing problems from a third-person perspective, and systematically discusses the theoretical and operational issues in organizational design, operation, monitoring, and transformation.