Human Resource Management in the Hospitality Industry (Third Edition)

Author: (USA) Robert H. Woods, Zhang Lingyun
Publisher:
Publish Date: 2003-08-01
Features: Currently, more than 60 countries worldwide have adopted AHLA's teaching materials, with over 1,400 universities, colleges, and vocational schools using them as textbooks and teaching aids. In 45 countries, 120 authorized institutions issue AHLA certificates for 35 key positions in the hotel industry, which are recognized with the highest professional status in the hotel industry. China Tourism Press has introduced the AHLA series of textbooks, enabling readers to experience the true challenges of hotel work and gain training in solving practical problems and developing methods and skills. It will help you gain a comprehensive understanding of the management and operational practices of modern international hotels, enhancing the professional standards of hotel management. The key content of this book includes employment law related to hotel operations, planning and staffing, the scope of human resource development, labor issues in labor compensation, safety, discipline, and ethical issues in the hotel hospitality industry, and assists human resource managers and hotel management students in learning to handle all aspects of managing hotel human resources.