Seven-Day Learning: Dealing with Difficult People

Author: (UK) Sought / (UK) Longford-Wood / Ke Jianhua
Publisher:
Publish Date: 2005-06-01
Features: God created the world in seven days, and you will rise to success in seven days! Recommended by the Royal Management Society of the UK, the flagship organization in the management service industry, jointly created by 520 star enterprises and 91,000 industry elites as a professional management curriculum. Recognized by 16 management research institutions worldwide as the top-tier international management textbook. "The Father of Modern Management" and "The Master of Masters," Peter Drucker, introduces it to Chinese readers through the International Society for Chinese Management Research. Jointly recommended by global Fortune 500 companies such as BT, Barclays Bank, BP, Standard Life Insurance, and HSBC. Used as a textbook by 103 business and management schools worldwide; a must-read for civil servants in 30 UK government departments. So far, it has been translated into over 20 different language versions and has sold more than 10,000,000 copies worldwide.
On one hand, work pressure is increasing, and on the other, information overload is overwhelming. Have you found it difficult to find your niche? Whether you are just starting to tackle a topic or want to update your existing knowledge, The 7-Day Workplace Alchemy can help you break down complex subjects into simple actionable steps and master them within a week. The authors of each volume in this series are senior members of the Royal Management Society of the UK. They are widely distributed in the forefront of global business, manufacturing, and consulting industries and are frequently invited to guide senior management in world-renowned enterprises. They are considered the elite of the modern management industry.
Although social interaction is an unavoidable part of life, dealing with difficult people can be demoralizing. Nothing is more frustrating than encountering such individuals. You may have made optimistic plans for your day, knowing what you should do and what you hope to accomplish, but suddenly, you run into one of these "difficult people." Not only does your good mood vanish, but your mind becomes chaotic, and your sense of maturity is instantly lost. What should you do in such situations?