Counter staff training program

Author: Liu Yongzhong / Jin Caibing, edited by / compiled by Zhongxing Management Information Research Center
Publisher:
Publishing Date: 2004-06-01
Features: According to a survey conducted by the Consumer Protection Commission of a developed city, most sales staff rarely use service language, and only half of them proactively offer assistance to customers. Based on the concept of creating practical professional training materials for frontline staff for the company, we have combined years of internal training experience and integrated insights from authoritative figures and industry