Logistics enterprise management

Author: Wan Zhijian
Publisher:
Publish Date: 2005-06-01
Features: Chapter 1 focuses on explaining the types of logistics enterprises and logistics management and their characteristics. The difficulty lies in supply chain management organization. The course objective is to help students understand and gradually master the organizational support systems for supply chain management, such as organizational structure and human resource support. Chapter 2 focuses on explaining the emergence and development of third-party logistics enterprises and their core service capabilities. The course objective is to help students understand and master the methods by which third-party logistics enterprises create value and their application in daily management processes. Chapter 3 briefly introduces the integrated service functions of logistics enterprises and the role of third-party logistics enterprises in supply chain integration. It emphasizes the design and operation management of third-party logistics service projects. The course objective is to help students understand and master the process of designing third-party logistics cooperation projects, the content of third-party logistics bid documents, the management and monitoring capabilities of logistics projects, the content and methods of monitoring logistics service projects, and how logistics companies determine the types and methods of services based on the local legal environment. Chapter 4 focuses on explaining the logistics distribution organization, its role, and distribution planning and management. The course objective is to help students understand and gradually master logistics distribution planning and management: order processing, distribution methods, distribution operations, and technology, as well as the management and application of distribution costs. Chapter 5 focuses on explaining the categories, structure, and functions of logistics distribution centers, as well as the operation and management of distribution center operations. The course objective is to help students understand and master the workflow of logistics distribution centers, the selection, design, and operation management of logistics distribution centers. Chapter 6 focuses on explaining service marketing strategy and its selection. The course objective is to help students understand and master the two operational management indicators of logistics service marketing: service quality and customer satisfaction, and their application in the logistics service management process. Chapter 7 focuses on explaining the standardization of international logistics, international logistics business, and international freight transportation. The course objective is to help students understand and master international logistics business and international freight transportation, as well as the planning and design, operation management of international multimodal transport and international logistics centers.