Hotel Management (Full Set of 12 Disks)

Author: Hu Hao
General Planner:
Publisher: Xinhua Audio-Visual Center
Publication Date:
Features: This series comprehensively showcases the modern management systems and operational styles of 21st-century hotels, offering a unique perspective distinct from other training books and audio-visual materials. With the long-standing hotel management experience of the executive writer, JIANG.Larry (Ms. Jiang Hui, a U.S.-born Chinese), and the support of over 10 five-star hotels such as the Beijing Grand Hyatt Hotel, as well as the assistance of experts from authoritative domestic hotel management institutions, this series has become the most authoritative work in Chinese hotel management, serving as an audio-visual teaching material for various hotels, guesthouses, inns, catering services, and tourism schools.
This series covers 13 major departments, including the Front Office, Food & Beverage, Housekeeping, Shopping, Public Relations, Recreation, Finance, Administration, Human Resources, Procurement, Engineering, Security, and Sales. It presents the organizational structure, job responsibilities, operational standards, and more in a balanced and systematic manner. All scenes are shot in real settings, making them vivid, visual, and intuitive. The theoretical explanations progress from simple to complex, while the on-site simulations and classic case analyses are thorough. Every detail is meticulously captured, blending scenarios seamlessly, making it a model for scenario-based television training.
The series emphasizes a scenario-based teaching method, where the host’s explanations are closely integrated with on-site footage and 3D animation effects. Training instructors can use this series for interactive teaching, analyzing and explaining all aspects of hotel management to achieve excellent training results. The best way to use this series…… is one you’ll come up with after watching it. Use it as you see fit.