Author: (USA) Michael (Michael/A./Jiang Deshun
Publisher:
Publish Date: 2005-04-01
Features: If you work in any field related to the tourism and hotel industry, then this book is written for you. The hotel industry is not just a profession but also a lifestyle. It is a challenging and exciting career that involves not only skills but also your entire body. In a rapidly developing globalized society, we not only need to keep up with new technological advancements but also adapt to the behavior of customers and colleagues from diverse cultural backgrounds. In the hotel industry, impressions are crucial. Encounters are brief, but the impact is lasting. Your appearance, your words, your expressions, and the way you do things all significantly influence the people you work with and your guests. Please read and learn from this book with an open mind. You can initially focus on the chapters that are most relevant to your current position. If you are still a student, then this book will become a roadmap that equips you with the tools to enter the hotel industry, making your path into this field smoother.
Professional Image of a Hotel: Dress Code and Etiquette
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