Front Desk Operations and Management

Author: (USA) Michael
Publisher:
Publish Date: 2002-07-01
Features: Currently, more than 60 countries worldwide have adopted the textbooks of AHLA, and over 1,400 universities, colleges, and vocational and technical schools use them as teaching materials and supplementary resources. In 45 countries, more than 120 authorized institutions issue AHLA professional certifications for 35 key positions in the hotel industry, which are recognized with the highest professional status in the hotel industry. China Tourism Press has introduced the series of AHLA textbooks, enabling readers to experience the true challenges of hotel work and gain training in solving practical problems and developing skills. It will help you gain a comprehensive understanding of the management and operational practices of modern international hotels, improving the professional standards of hotel operations and management.