Longman Modern Hotel Industry English (Book with 3 CDs)

Author: JOHNSUTTON
Publisher:
Publish Date: 2005-05-01
Features: This book is written by the two authors based on their professional knowledge, after careful observation and thorough investigation of modern hotel English communication methods. It provides clear explanations on various aspects, from front desk and housekeeping operations to an understanding of Chinese and Western restaurants and bars, as well as guiding guests, introducing them, offering advice, and even greetings and etiquette such as saying hello to guests.