Effective Measurement and Management of IT Costs and Benefits: 2nd Edition

Author: Lei Mi Yi
Publisher:
Publish Date: 2005-01-01
Features: This book is a leading authoritative work in the field of IT cost and benefit research. It covers a range of solutions for IT cost and benefit, from financial analysis of business applications to user satisfaction surveys and monetary value research, as well as integrating IT benefits into IT cost project management throughout the entire business process to ensure effective evaluation of IT cost and benefit. The book elaborates on this challenging issue from different levels, so readers can gain a basic understanding of the topic while also mastering specific techniques and methods for measuring and managing IT cost and benefit. IT professionals, IT consultants, IT academic researchers, and other specialists who want to learn about this subject will find valuable insights in this book. The first edition of this book has been adopted by universities and business schools worldwide as a foundational textbook for vocational education and degree programs.