360° Good interpersonal relationship

Author: Liu Jin
Publisher:
Publish Date: 2005-04-01
Features: The ability to interact with others is also a commodity that can be purchased, just like sugar or coffee. I am willing to pay for this ability, as it is far more effective than anything else in the world. — Rockefeller
Everyone should establish an emotional account in their own relationships and strive to maintain a positive balance when interacting with others. A sincere compliment or a warm greeting can increase the deposits in the emotional account. Conversely, criticism, belittling, and accusations can lead to overdrafts. — Stephen Covey
A survey conducted by an authoritative institution in the United States reveals that adults are concerned about two main issues: one is health issues, and the other is interpersonal relationship issues. In modern society, having good interpersonal relationships is not just about getting along with colleagues, but should be a four-dimensional relationship—superiors, subordinates, colleagues, and customers, forming a comprehensive 360-degree interpersonal circle. This book starts by explaining how to build a good interpersonal circle and summarizes seven effective interpersonal relationship strategies. Through practical cases and training, it helps readers navigate their interpersonal circles with ease. These seven effective strategies are:
1. Seeking Positive Factors Strategy: Encourage behaviors you like and appreciate.
2. Listening and Feedback Strategy: Deal with people in a bad mood.
3. Positive Communication Strategy: Address people who cause you problems.
4. Solving Common Problems Strategy: Turn conflicts into cooperation.
5. Proactive Consultation Strategy: Influence and change others.
6. Accepting Consultation Strategy: Help others solve problems.
7. Developing Personal Abilities Strategy: Successfully master yourself.