Management System Standard Guide/SAC/TC 151

Author: Zhou Hongtu
Publisher:
Publish Date: 2005-03-01
Features: "The Standard Management System Guide" is a part of this series, compiling the new international standards related to the implementation of quality management standards, including: "Guidelines for Small Business Implementation of ISO9001:2000," "Quality Management – Customer Satisfaction – Guidelines for Handling Customer Complaints (Introduction to ISO10002:2004)," "Quality Management System – ISO9001:2000 Application in the Education Sector (Introduction to ISO/IWA2:2003)," and "Application Guidelines for ISO9001:2000 in Computer Software." At the same time, to help domestic enterprises understand the hot topics of international standardization, this book also introduces the new developments in ISO's corporate social responsibility standardization.