Phone English in a Day

Author: (English) Piero Perlegri
Publisher:
Publish Date: 2005-01-01
Features: No more fear of foreign calls! Various scenarios, multiple conversations, easily overcome the fear of foreigners! Do you stammer and want to hang up as soon as you receive a call from a foreigner? Don’t worry! Follow the situational arrangements in this book, and you can master telephone English in just one day! The commercial world is full of twists and turns. How to find your footing in a rapidly changing environment, close good deals, and speak fluent English, as well as master telephone responses and call time management, are all key to success. Especially in formal settings, when communicating with people from multiple countries over the phone, how to choose your words and express yourself fluently becomes even more important. This book allows you to negotiate with idiomatic business English, leaving a professional impression on the other party from the first interaction and securing more benefits for yourself and your company, smoothly achieving business goals. Mr. Thomas, a seasoned writer, summarizes his years of practical experience in the business world in the United States and writes this detailed book, "One-Day Mastery of Telephone English," enabling experts to see the bigger picture and improve their telephone communication skills; beginners can quickly understand the patterns of conversations and respond with precision and familiarity under the author’s guidance. Whether in daily calls or transferring calls to senior executives in a company, you can easily open the door to successful telephone negotiations with Thomas’s guidance. The content is easy to understand and every page, every sentence is a crystallization of professionals’ experience. At the beginning of each unit, there are Chinese and English "Background Introductions," completely based on practical on-the-spot principles. It is also accompanied by a high-quality CD,