Human Resource Management in Travel Agencies

Author: Song Yun Fu Hui Li Mei Yun (editors)
Publisher:
Publish Date: 2000-12-01
Features: Nowadays, de-intermediation is gradually becoming a trend. The development of network technology and information technology has reduced the cost of information acquisition for tourists, enabling them to break free from reliance on travel agencies. Additionally, after China joined the global trade integration, the travel agency industry will face significant competitive pressure from foreign peers. To withstand this severe challenge, China's travel agencies must utilize limited time to allocate and utilize resources more effectively, cultivating their core development capabilities. Among these, the efficiency of human resource management is a crucial aspect determining the competitiveness of travel agencies and currently a weak point in China's travel agency management. Inefficient management functions such as staff utilization, training, and motivation, along with underutilized human resources, have greatly hindered the development of China's travel agencies and become bottlenecks restricting organizational efficiency improvement. This book focuses on introducing the various functions of human resource management in travel agencies and advanced human resource management techniques, citing numerous case studies. The publication of this book will contribute to enhancing the efficiency of human resource management in China's travel agencies.