Modern Property Standardized Management Manual

Author: Zhang Ye
Publisher:
Publish Date: 2004-11-01
Features: The "Modern Property Management Standardization Handbook" is compiled based on the newly promulgated "Property Management Regulations," "Regulations on the Owners' Assembly," and "Standards for Property Management Services in Ordinary Residential Communities (Trial)," as well as the "Property Management Enterprise Qualification Management Measures." It references the successful management experiences of outstanding property management enterprises domestically and internationally, integrating the three major internationally recognized standards: ISO 9000 Quality Management System, ISO 14000 Environmental Management System, and OHSAS 18000 Occupational Health and Safety Management System. The content covers all aspects of property management work. Specifically, it includes: property management plans, employee handbooks, handover acceptance manuals, resident move-in management manuals, resident service manuals, renovation management manuals, cleaning service manuals, landscaping service manuals, facility and equipment inspection and maintenance manuals, security service manuals, fire safety management manuals, emergency response plans, and financial management manuals.