Business Phone Communication Skills (Workplace DIY Series)

Author: Su Chunli
Publisher:
Publish Date: 2005-02-01
Features: The term "business phone communication skills" is actually not as simple as its name implies. To master all the techniques, one must explore the details hidden in the communication with a systematic mindset. Only in this way can one understand the wealth contained within the treasure of the phone, and only then can one build a commercial empire with a small device. When you open this book and read each chapter carefully, you will be able to appreciate the correctness of the aforementioned. And when you apply the set of effective communication techniques provided in this book in practice, you have already embarked on a brand new business career. However, no book can directly transform techniques into personal abilities. Therefore, reading this book requires not only reading with your eyes but also combining it with your work environment, thinking style, current situation, and transforming it into your own abilities through practice.