Details: Details determine success

Author: Kucser (USA) Pokerna Zhong Liangsen Editor
Publisher:
Publish Date: 2005-01-01
Features: For a company to develop, it cannot do without meticulous detail management. This is because only in detail management can managers explore management methods suitable for their own company, and only in detail management can an irreproducible competitive advantage be created for the company. Well-managed companies are always monotonous and lack any exciting events. This is because all potential crises have been anticipated and transformed into routine operations. For a company, the absence of exciting events indicates that its operations are always in a normal state, which can only be achieved through strict control of details every day and every moment. Management has no mysteries—it is composed of countless details. But details are not trivial matters; they are the management links, behaviors, and attitudes that people notice but are crucial to success or failure. By accumulating experience and honing keen insight, one must meticulously seek out overlooked details to discover the devils that lead to disasters and the opportunities for unexpected rewards. Management is an art of meticulousness, and details are a simple yet profound knowledge. Detail management is embedded in the entire management process and must start with personal management. It is important to understand that discovering details does not mean one can handle them well. Managers need to delve deeper into the mysteries behind the details.