Secrets of Face-to-Face Communication: A marvelous dictionary that breaks communication barriers at work

Author: Peter Urs Bender
Publisher:
Publish Date: 2002-06-01
Features: Although communicating with others is one of the most important and time-consuming activities in our lives, most people still regard it as a natural behavior, even believing that communication skills are innate and cannot be improved through later learning. The author of this book will completely eliminate this outdated view. Face-to-face communication is a skill, just like other skills I rely on to make a living—it is full of mysteries and fascinating. Unlike other books on communication that are full of grand theories, this book meticulously organizes all the problems and solutions in communication in a dictionary format, allowing you to obtain help in the shortest time possible according to your needs. Additionally, each entry includes links to related issues, accompanied by lively and humorous examples and tips, enabling you to quickly apply what you've learned. These entries systematize activities such as sales, presentations, leadership, and reporting, helping you go beyond the knowledge framework of this book, making it more practical, clear, and inspiring. Whether you are an entrepreneur striving to communicate more effectively with clients, a manager tired of dealing with difficult opponents, or an employee hoping to improve relationships with superiors or colleagues, these professional communication techniques will help you start practicing a goal-oriented, enjoyable, and effective face-to-face communication.