Do things right from the start

Author: Lai Haoyi
Publisher:
Publish Date: 2004-11-01
Features: Cleaning toilets others don't want to clean / Basking in the rewards of a harsh fate
A pair of scissors carves out the borders of a beauty empire
The extraordinary story of Mande and Lai Haoyi [Weak-willed individuals are strongly advised not to read]
Mande Chairman Lai Haoyi graduated from elementary school and built the "Mande Haircut Chain Group" with a pair of scissors, dedicated to expanding the international business of "Mande."
How did Lai Haoyi's success start from zero and reach where it is today?
《Do the Right Thing from the Start》 reveals the golden rules of Lai Haoyi's business success through four chapters: "A Successful Life Philosophy," "My Struggle for Life," "Customer Management," and "Mande's Management Philosophy."
A boss and his wife were discussing when a customer complained that the toilet was very smelly. The reason was likely the accumulation of in the grooves of the toilet over the years. The boss gathered his assistants and asked who was willing to clean the toilet. As everyone hesitated, I immediately raised my hand and, in front of everyone, used my fingers to remove the accumulated from the toilet, cleaning it thoroughly. From then on, the boss knew there was an assistant named "Ayi" who was very diligent.
Every night after the store closed, it was the actual practice time for us assistants. Since this was the only opportunity to formally operate, I cherished it. If I was really exhausted that night, I would go for a cold shower to boost my energy! While others cut 5 heads a day, I always maintained a level of 10–15 heads (the remaining 5 were fake heads left by the other haircutters). After two years, I had cut over 10,000 fake heads at "Happiness Beauty Salon," solidifying my foundation. When the opportunity came, I was able to step up with greater ease.