Automotive 4S stores implementing the 2000 version ISO 9001 standard guide

Author: Xing Wei
Publisher:
Publish Date: 2004-11-01
Features: This book takes the management of automotive service 4S stores as an example to introduce how the automotive service industry can integrate its original 4S store management with international quality management through the ISO9000 family of standards, creating a new path for the management of the automotive service industry.