Problem Management of the Organization: The Way to Enhance Organizational Vitality: The Way to Enhance Organizational Vitality

Author: Zhang Nan
Publisher:
Publish Date: 2005-01-01
Features: "A small breach may sink a mighty dyke." The problems in enterprises are far more severe than "small breaches," as they have the ability to inflate themselves and crises are often the result of accumulated problems. Therefore, visionary and detail-oriented enterprises have shifted from "crisis management" to "problem management." Under the guidance of Dr. Sun Jiewei, China's first expert in problem management, this series of problem management books presents the theories and applications of "problem management" in an accessible manner. The series is characterized by originality, practicality,, and systematicity. The authors use humorous language, unique perspectives, and a straightforward style to present "problem management" as a simple and vivid emerging management model, giving it a "harmonious blend of substance and style." In organizations without problem management, capable individuals and those skilled at superficial work will continue to be promoted until they reach positions for which they are unqualified. How frightening is that? Therefore, problem management should be introduced before they are promoted to unqualified positions. Problems are ubiquitous in organizations, but "not knowing the true face of Lu Mountain is only because one is in the middle of it." People within the organization are often overwhelmed by numerous urgent situations and complex stakeholder relationships, making it difficult for them to fully and correctly recognize the problems in their organization. In this book, the author takes problem identification and resolution as the orientation, using the perspective of a "third eye" to systematically discuss the theoretical and operational issues in organizational design, operation, monitoring, and transformation.