Chief Problem Officer: High-level executives who act without authority

Author: Sun Jiwei
Publisher:
Publish Date: 2003-01-01
Features: "A small leak will sink a great ship," and the problems in enterprises are far more severe than "small leaks" because problems have the ability to inflate themselves, and crises are often the result of accumulated issues. Therefore, forward-thinking and detail-oriented enterprises have shifted from "crisis management" to "problem management." Under the leadership of Dr. Sun Jiwei, China's first problem management expert, this series of problem management books, written by a team of problem management experts, is based on existing achievements in problem management both domestically and internationally. Combining years of practical experience and systematic research, the authors explain the theory and application of "problem management" in an accessible manner. The series as a whole is characterized by originality, practicality,, and systematicity. The authors use humorous language, unique perspectives, and a straightforward style to present "problem management" as an emerging management model in a simple and vivid way, giving it a "harmonious blend of substance and style." CEOs of enterprises often lack sufficient time and energy, making it difficult for them to implement problem management solely through personal efforts. The Chief Problem Officer (CPO) can take on responsibilities that the CEOs want to fulfill but lack the time or energy for, or which they are not well-suited to due to their knowledge structure. Therefore, the CPO is the catalyst and breakthrough point for problem management. Most enterprises are not lacking in labor models with the spirit of a "workhorse," dedicated workers, creative talents, or idea generators. What they urgently need to introduce or cultivate are Chief Problem Officers who think like officials and act like soldiers. This book provides a comprehensive set of solutions for the Chief Problem Officer's role analysis, appointment and assessment, skill enhancement, and role fulfillment, following the path of "Qualified" → "Excellent" → "Outstanding."