Leadership Eloquence: The Self-Serve Secretary Every Manager Needs

Author: Song Xuejun
Publisher:
Publish Date: 2004-09-01
Features: When you speak with proper measure, interact with appropriate boundaries, handle matters with strategy, and behave with restraint, others will easily accept you, respect you, and fulfill your wishes. In the workplace, a manager often serves as the core figure in an organization or group. Their unique status and responsibilities require them to possess high-quality comprehensive competencies. Among these, the art of eloquence is of utmost importance. The effectiveness of a manager's communication skills directly determines the performance of their management work. So, how can managers cultivate and possess excellent verbal skills? As long as they do the following six points well, they can:
1. Continuously learn and accumulate materials;
2. Think before speaking;
3. Use different words for different occasions;
4. Pay attention to status and treat others accordingly;
5. Convey key points and master the appropriate measure;
6. Be vivid and humorous, with a balance of brevity and elaboration.