ISO9000:2000 Family Quality Management System Common Questions and Countermeasures

Author: Song Qiyu
Publisher:
Publish Date: 2004-10-01
Features: This book adopts the approach of "systematic and comprehensive, highlighting key points, integrating strengths, applicable to various industries, closely aligned with standards, combined with practical examples, analyzing cases with reasoning, and clarifying principles through cases" in its content arrangement. In terms of language and argumentation, it employs the style of "deep yet simple, easy to understand, prominent arguments, well-structured analysis, layered questioning, unraveling complexities, concise yet meaningful, resolving doubts and inquiries." By exploring and analyzing common issues in the operation of ISO9000:2000 family standard quality management systems, the book aims to broaden readers' theoretical perspectives on planning and strategy while enhancing their practical abilities in control and improvement, and to provide reflective insights through numerous cases. The book is divided into four chapters:
Chapter 1, briefly summarizes the eight quality management principles and twelve foundational elements of quality management systems as basic concepts, drawing on the theories of renowned quality management masters.
Chapter 2, concisely elaborates on the key considerations for organizations when establishing a quality management system.
Chapter 3, thoroughly explores common issues organizations encounter when implementing the ISO9001:2000 family standard quality management system and their corresponding countermeasures. Most issues are accompanied by relevant application cases, making this the core content of the book.
Chapter 4, comprehensively discusses the key points of ISO9004:2000 to help organizations enhance their potential for developing and improving performance.
This book serves as a practical reference for management personnel, employees, quality consultants, and internal and external auditors in organizations. For better results, it is recommended to read it alongside the authors' book, "Easily Understanding and Joyfully Implementing the ISO9000:2000 Family Standard."