Comprehensive Quality Management Comic Book

Author: John Oakland
Publisher:
Publish Date: 2004-09-01
Features: There are many complex concepts and confusing terms in Total Quality Management (TQM), which is why non-professionals often shy away from it. The author, Professor John Oakland, has extensive practical experience, making his explanations easy to understand and accessible. Combined with intuitive and humorous cartoon illustrations, this book becomes a simple and clear guide to TQM for managers and beginners. There are many complex concepts and confusing terms in Total Quality Management (TQM), which is why non-professionals often shy away from it. The author, Professor John Oakland, has extensive practical experience, making his explanations easy to understand and accessible. Combined with intuitive and humorous cartoon illustrations, this book becomes a simple and clear guide to TQM for managers and beginners.