66 Tips to Master Customer Management

Author: Meng Xianglong
Publisher:
Publish Date: 2004-09-01
Features: This book starts from the preparation work for developing customers, introducing 66 key techniques in the process of developing and retaining customers, including finding customers, approaching customers, handling customer objections, closing deals, and retaining customers. It is a classic practical guide for successfully dealing with customers. The book is concise and clear, combining theory with real-life examples. Familiarizing yourself with and flexibly applying the knowledge in this book will help you win more orders and gain broader benefits.