Knowledge Management in Ten Steps: Integrating Information Technology, Strategy, and Knowledge Platforms: Second Edition: Integrating Information Technology, Strategy, and Knowledge Platforms

Author: Amrit Tiwana
Publisher:
Publish Date: 2004-03-01
Features: In this book, the leading figure in knowledge management, Amrit Tiwana, elaborates in detail on the entire process of developing a cutting-edge enterprise-level knowledge management system. Based on the previous edition, this book has been thoroughly revised to reflect the latest tools, technologies, and best practices. It provides a complete roadmap for incrementally building a knowledge management system—where each step delivers new business value and seamlessly integrates with prior work. Using actionable checklists and diagrams, the author introduces contemporary tools to plan, design, develop, deploy, and manage knowledge management systems. Focusing on the core methodology of enterprise knowledge management, the book outlines a ten-step roadmap for implementing knowledge management strategies. The book is divided into six parts, providing a detailed analysis of the necessity and importance of knowledge management for enterprises, and deeply examines the ten steps of knowledge management with implementation as the goal. It offers strong reference value for domestic enterprises deploying knowledge management systems. This book serves as a reference for enterprises engaged in knowledge management, as well as a textbook and teaching resource for senior undergraduate and graduate students in related fields.