Finding Implicit Benefits: Training Investment Return Assessment Methods: Training Investment Return Assessment Methods

Author: Jack J. Phillips
Publisher:
Publish Date: 2004-09-01
Features: This book has three important characteristics. 1. Rigorous logical structure and clear organization, making it easy to read; 2. Practical approach with concise and actionable methods; 3. A unique combination of theory and case studies. This book is an outstanding work on human resource management, and it is hoped that HR professionals, individuals involved in designing and implementing change initiatives, company management personnel, consultants, scholars, and instructors of training courses can benefit from it and truly discover the "hidden returns" of training. Training is a fundamental necessity, but a persistent challenge for corporate executives and HRD departments has been the lack of clear evidence demonstrating that training actually delivers these benefits, i.e., the issue of measuring the Return on Investment (ROI) of training and development. The primary target audience of this book is professionals in training, development, and performance improvement. Through years of research, the author has provided an ROI process that has been refined and perfected over 20 years, proven to be feasible and practical. This process incorporates the strengths of traditional methods while incorporating improvements, making it well-suited to the requirements of current training and performance improvement initiatives.