Letter to the Mail Carrier -- The Criteria for Being an Excellent Employee: The Criteria for Being an Excellent Employee

Author: Wendi Steal
Publisher:
Publish Date: 2004-08-01
Features: Whether you are a businessman, banker, government worker, or an employee of a company, fundamentally, everyone is engaged in service work—work that provides convenience to others. A positive service mindset not only enhances the competitiveness of employees and the company but is also the best choice for transforming a mediocre life into an outstanding one. Wendi Steal, with his exceptional speaking skills and vivid storytelling, conveys a profound truth: In this world, all work is fundamentally of a service nature. A positive service mindset not only boosts the competitiveness of employees and the company but also creates infinite wealth for them. No matter how seemingly insignificant the work may be, it can become extraordinary through the person who undertakes it! As a service personnel in an ordinary position, the protagonist of this book, mail carrier Arie, presents a refreshing perspective to everyone. Always putting the company and the customers first is not only the standard that a job should meet but also a life choice that leads from mediocrity to excellence.