Letter to the Mail Carrier

Author: Steyr
Publisher:
Publish Date: 2004-08-01
Features: The perfect book to transform the work mindset of millions worldwide, the ideal corporate employee training manual. In this world, every position is a service position; every job is a service. – John Stephen, Hartford Postmaster
This book conveys a profound message, enough to help every employee find balance at work and wholeheartedly engage in it with joy. – Charles Ames, McDonald's Chain Business Manager
This book stands out as a unique masterpiece among its peers. It elevates the meaning of work, teaching us to find joy, achievement, and harmonious relationships in even the most ordinary tasks. – Shumantra Goshal, Corporate Advisor at Ivillage.com
Whether you are an ordinary employee, a supervisor, or a corporate leader, without a service mindset, neither the company nor the individual can achieve significant growth. – R. Figaro, Professor at Stanford University Graduate School of Business
Whether you are a businessman, banker, government worker, or corporate employee, fundamentally, everyone is engaged in service work—work that brings convenience to others. A good service mindset not only enhances the competitiveness of employees and the company but is also the best choice for transforming a mediocre life into an outstanding one.
The true meaning of work lies in—how wholeheartedly you help others! Through his exceptional speeches and engaging storytelling, Steyr shares a simple yet powerful truth: In this world, every job is a service-oriented one. A good service mindset not only boosts the competitiveness of employees and the company but can also create infinite wealth for them. Even the most seemingly insignificant job can become extraordinary because of the person doing it.
As the protagonist of this book, mail carrier Eliot, demonstrates, always putting the company and the customer first is not just the standard for a job but also a life choice that moves one from mediocrity to excellence.