24 Commandments for Workplace Relationships

Author: Brinkman
Publisher:
Publish Date: 2004-07-26
Features: In the workplace environment we encounter, there are always some difficult-to-get-along-with people. These individuals may just make your work stressful and unpleasant, but they can also hinder you from achieving your significant goals. This book addresses interpersonal conflicts in the workplace and lists 24 effective methods. By practicing them, you will learn to coexist peacefully with difficult people, discover their strengths, motivate their positive performance, and leverage them to enhance your workplace performance! The theme of this book is how to work with various difficult people, encouraging them to exhibit their best selves, thereby making them as positive and cooperative as possible in their work and maximizing their contributions. The book sequentially teaches readers how to identify and successfully handle 10 annoying behaviors, understand the thoughts and concerns of difficult people, use skilled "listening techniques" to open the door to people's deep-seated needs, develop "accountability" skills, and transform conflicts into collaboration.