Interactive listening and speaking training

Author: Robert Bolton
Publisher:
Publish Date: 2004-01-01
Features: This book is a practical guide that provides detailed information on interpersonal communication methods. It can help you solve various problems related to interpersonal communication, enabling you to easily bridge the gap of communication barriers. The author, Dr. Robert Bolton, lists 12 types of communication barriers, analyzes the reasons why these barriers hinder normal interpersonal communication, and proposes methods on how to listen to others' opinions, express your own thoughts, resolve disagreements, and handle other tricky issues that may arise in interpersonal interactions.