Author: Subir Chaudhury
Publisher:
Publish Date: 2002-05-01
Features: Some say that the best performance one can achieve is getting 99% of the work done correctly. Do you agree with this statement? Are you aware that 1% of defects means:
- 20,000 lost packages per hour;
- 5,000 incorrect surgical procedures per week;
- 4-5 accidents at major airports daily;
- 200,000 incorrect prescriptions annually.
Given these staggering statistics, are there still people who are proud of getting 99% of things right? This book will help every member in the organization understand Six Sigma. You will see how Six Sigma can change the way we work!
The Power of Six Sigma
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