Human Resource Management Centered on Energy Levels

Author: Su Jianxin
Publisher:
Publish Date: 2004-06-01
Features: The characteristics of government departments are primarily non-profit and knowledge-intensive. The non-profit nature can lead to insufficient intrinsic motivation to pursue efficiency. At the same time, due to the public property nature of the resources they can utilize, the monopolistic nature of the public products and services they provide, as well as their possession of public rights, government departments often exhibit poor customer orientation and service awareness. Therefore, it is possible to draw on the ideas and methods of business management to improve the behavior of government departments in terms of efficiency and quality, innovation and transformation, customer orientation and dedicated service. The knowledge-intensive nature makes the human resource management of government departments essentially the management of knowledge workers. The complexity, non-operational nature, and the difficulty in quantifying the output of knowledge-intensive work make the "ability level-centered" management model particularly advantageous. From this brand-new perspective, this book conducts brand-new exploration.