Quality Management in Practice: Essential Knowledge

Author: Guan Yizhi
Publisher:
Publish Date: 2004-06-01
Features: Quality, for consumers, refers to the total value imparted to a product. In order to improve living standards and meet consumer expectations, whether it is consumer goods or production materials, any product must be of high quality. In today's era of economic globalization, competition between enterprises ultimately boils down to competition in product quality. Because the victory of quality can drive the improvement of production technology and lead in sales performance, thereby enabling enterprises to gain a competitive advantage. With the further development of technological innovation, every individual involved in design, manufacturing, and inspection is required to possess knowledge and skills that exceed those of the past. Personnel on the production floor are either first-class technicians or one of the reasons for quality issues. This book captures the essence and core of quality management, centered on the perspective of TQM, and teaches the key steps of quality management and a series of business improvement methods from a practical operational standpoint.