KPI, "Key Performance Indicators" guide success

Author: Jiang Dingwei
Publisher:
Publish Date: 2004-06-01
Features: This is a book introducing the management tool "KPI Key Performance Indicators," helping you apply KPI in your work and life to achieve comprehensive success. In daily life and work, many things do not go as planned. Most people and organizations either lack goals or do not know how to establish them, fail to concretely implement goal requirements, and do not effectively control actions during the goal-achievement process, ultimately leading to unsatisfactory results and regrets. This book focuses on news stories, cases, and images to explain the principles and methods of applying KPI to set goals, establish metrics, break down goals and indicators, and conduct process and result checks to ensure goal achievement. It also introduces tools such as brainstorming and fishbone diagrams, as well as various methods for establishing KPI, including the Key Result Area (KRA) method, Key Success Factor (CSF) method, Key Objective Strategy (KSO) method, Key Business Area (KBA) method, and the comprehensive analysis method for identifying major factors (PF). Additionally, it provides detailed case studies of enterprises establishing a complete KPI system.